Customer Service
Customizations such as plucking and lace tinting may be available upon request for an additional fee. Customization options will be available to add to shopping cart for certain products. Select the appropriate customization option, add to cart, and proceed to checkout your purchase. Customizations may take anywhere from 5-7 business days to complete before shipment.
*Processing time may be extended depending on the customization options selected.
Specialty orders including extended wig and bundle lengths as well as alternative blonde textures may also be available upon request.
Please make sure to send all inquiries for services to: velvetlabelhair@gmail.com.
Add “specialty order request” in the subject line and you will receive an emailed response within 48hrs.